How do I customize my order?
~ When you check out and pay through paypal please type all pertanate information in the message box, including names or dates or birth stone choice (when applicable)
Be sure to to tripple check your spelling, once an item is stamped it can't be "fixed" it must be remade.

Fonts available...
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***PLEASE NOTE THAT FOR THE STACKING RINGS THE ONLY FONTS AVAILABLE ARE THE BASIC TYPE AND THE SCRIPT

How long will it take to receive my order?
~Fabrication time is 4-6 weeks except during peek seasons such as Christmas and Mother's day during those times fabrication is 6-8 weeks.

~What shipping method do you use?
We ship all items via USPS first class post.
We can ship USPS priority or Express for an additional shipping fee

Do you take returns and offer refunds?
~As all the jewelry in my shop is custom made to order and personalized, I can not accept returns or offer refunds.

What happens if there is a mistake on my order?
~If a mistake (misspelling or other) has been made on your order that is our error, Please contact us and we will replace the item right away.
If the mistake is a customer error, we will be happy to make a replacement but we must charge for the replacement.

I am always happy to answer any other questions through e-mail.
jewelrybycanela@yahoo.com